This privacy policy sets out how DOUBLE HOOD uses and protects any information you give to DOUBLE HOOD when you use this website. DOUBLE HOOD is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to opt-out of cookies or not.
_session_id, unique sessional token, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Calculates the number of visits to a store by a unique customer.
cart, unique token, persistent for 2 weeks, Stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access.
Google Analytics collects anonymous information such as the number of visitors, how they arrived at the Sites and the pages they visited. We use this information to compile reports and improve our performance.
Facebook uses cookies to anonymously remember that a user has clicked on a Facebook advertising link leading to the site.
For more information: https://en-gb.facebook.com/help/cookies/
- “Log files” track activity on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as “Order Information.”
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information that we collect to fulfill any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks; and
where this is in line with the preferences you have communicated to us, provide you with information or advertising relating to our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify’s use of your Personal Information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google’s use of your Personal Information, please visit: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.
BEHAVIORAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=3&lang=en.
Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information set out below.
Additionally, if you are a European resident, please note that we are processing your information in order to fulfill our contractual obligations to you (for example if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
DOUBLE HOOD will retain personal data only for the time reasonably necessary for the purposes of responding to potential questions or solving problems, making necessary improvements, activating services and meeting the requirements of applicable legislation. This means that personal data may be retained for a reasonable time even after the user has stopped using the services of DOUBLE HOOD.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
LINKS TO OTHER SITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
USE OF THE PAYPAL PAYMENT SERVICE
If, when placing your order, you decide to use PayPal as your online payment service, your contact details will be sent to PayPal during the order process. PayPal is a service of PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of online payment service and trustee, and offers buyer protection services. The personal data transmitted to PayPal generally includes your first name, last name, address, telephone number, IP address, email address or other data necessary to process your order, such as the quantity of items ordered, item number, invoice amount, tax percentage and billing details, etc. This information must be transferred to process your order using the payment method you have chosen, mainly to confirm your identity and manage your payment and customer relationship. Please note the following: PayPal may also transmit your personal data to subcontractors or other affiliated companies, to the extent necessary to fulfill contractual obligations arising from your order or to process personal data from your order.
Depending on the payment type you have pre-selected in your PayPal account, which may include payment by invoice or direct debit, PayPal will transmit the personal data transferred to it to credit reporting agencies. The information transferred is used to identify you and to check your creditworthiness in relation to the order you have placed. Please refer to PayPal's privacy policy for more information on the credit reporting agencies to which PayPal transfers data and the data that is collected, processed, stored and transmitted by PayPal.
SUBSCRIBE TO THE NEWSLETTER
If you subscribe to the newsletter DOUBLE HOOD, we will send you information about our products and services via different media, such as e-mail, by any other equivalent electronic means (such as SMS, etc.). Subscription to the newsletter DOUBLE HOOD may involve the use of Personal Data in order to personalize advertising related to the products and services to which you have access by e-mail, SMS, or any of our other electronic media or those of third parties. In case of Cookies related to the Newsletter, please refer to the Cookies Policy for more information. The user is free to give his consent to these marketing purposes.
In the event of refusal of processing, the user will not, however, be kept informed of news from DOUBLE HOOD. In case of refusal of data profiling, we could not send the user advertising and/or in general, promotional materials and/or the newsletter concerning his own needs or preferences. If you are a registered user, you can change your preferences regarding the sending of these commercial messages in the "My account" section. You can also unsubscribe at any time by following the instructions provided in each of our messages.
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You can check this page from time to time to ensure that you are happy with any changes.
CONTACT US
To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@double-hood.com or by mail at the following address:
DOUBLE HOOD
EESSE
CAP HORIZON HALL 7 AND 8
14 TRIBAL DRAILLE
13127 VITROLLES
SIRET: 889980850
TEL: 04.86.17.74.80