GENERAL CONDITIONS OF SALE

GENERAL CONDITIONS OF USE


This website is operated by DOUBLE HOOD. Throughout the site, we use the terms “we”, “us” and “our” to refer to DOUBLE HOOD . This website, including all information, tools and services to which it gives access, is offered by DOUBLE HOOD to the user that you are, provided that you accept all the terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Service”), including those terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation individuals who are visitors, vendors, customers, merchants, and/ or providers of content.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools which are added to this store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access to or use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

The Site allows DOUBLE HOOD to offer for sale products manufactured by and/or for DOUBLE HOOD or its possible commercial partners (hereinafter referred to as the "Products") to Users browsing the Site www.double-hood.com.

It is specified that purchases of Products on the site are reserved for non-commercial individuals aged over 18 and having full legal capacity.

With the exception of professional customers, i.e. distributors approved by DOUBLE HOOD , the Site does not allow the purchase of products for resale. As such, the User's attention is particularly drawn to the fact that his orders must not exceed twenty (20) items per order. We also reserve the right to refuse any order that is abnormal. Any order for a Product offered on the Site implies the User's full and complete acceptance of these General Terms and Conditions of Sale.

During the ordering process, once your payment method has been selected, you must proceed to pay for your order, which will formalize in a firm and definitive manner the sales contract which binds you to DOUBLE HOOD .

SECTION 1 – ONLINE STORE TERMS OF USE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or territory and that you are the age of majority in your state or province or territory and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (not including credit card information), may be transferred unencrypted and that this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We assume no responsibility if information on this site is inaccurate, incomplete or outdated. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical data. Historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information contained herein. You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are indicated on the site in euros, all taxes included (TTC), excluding participation in processing and shipping costs and are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We will not be liable to you or to any third-party for any price change, modification, suspension or discontinuance of the Service.

The Value Added Tax is that in force on French territory.

They take into account VAT and any reductions applicable on the day of the Order.

Any new taxes or contributions, particularly environmental ones, may be passed on to the sale price of the Articles.

The prices of the Products are exclusive of delivery costs (shipping, packaging and preparation of the package according to the amounts in force).

The amount of shipping costs is specified on the Site before validation of the Order.

DOUBLE HOOD reserves the right to modify the prices of the Articles at any time, the Articles being invoiced on the basis of the rates in effect at the time of validation of each Order.

The price of the Items invoiced is therefore that indicated at the time of the Order.

THE ARTICLES REMAIN THE ENTIRE PROPERTY OF DOUBLE HOOD UNTIL FULL PAYMENT OF THE PRICE, WHICH IS ACKNOWLEDGED AND ACCEPTED BY THE CUSTOMER.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products or services may be available only online through the Website. Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy.

We will honor your order within the limits of our available stocks.

In the event that one of the Products ordered is not available in our stocks, we undertake to contact you by email within a maximum of 15 days from the date of your order in order to inform you and to indicate within what time frame, this product could, if applicable, be delivered to you. You can then either maintain your order or cancel it.

If your order is maintained and partial delivery is made, you will only be charged up to the price of the products delivered and as they become available.

We have made every effort to display as accurately as possible the colors and images of the products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Only the Products appearing on the Site on the day of the order by the Customer are offered for sale.
Product offers and prices are valid, within the limits of available stocks, as long as they are visible on the site.
The photographs reproduced and illustrating the Products presented are not contractual.

SECTION 6a – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that we believe appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Return Policy.

SECTION 6b – PAYMENT OF THE ORDER

The price charged to the Customer is the price indicated in the Order confirmation sent to the Customer by email.
The Order is payable immediately, by bank card (CB, Visa, MasterCard) or payment account (PayPal).
The Customer is informed by e-mail, once the Order has been dispatched, that their invoice including delivery costs and applicable VAT is available online in the customer account.
Transactions carried out on the Site are entrusted to a secure online payment platform.
They are secured by a solution that presents highly secure pages for entering payment data: card number, expiration date and visual cryptogram.
This platform encrypts and then transmits this payment data to the bank, in complete confidentiality and making it inaccessible to a third party.

SECTION 6c DELIVERY METHODS

The Customer will receive an Order number by email confirming that it has been processed. The Customer will be informed of the various stages of their Order by email.

Shipments are announced by e-mail to the Customer, at the e-mail address provided by the latter in their customer account.

The Items ordered will be delivered within a maximum of thirty (30) calendar days from the registration of the Order, subject to full payment of the price.

The Customer is offered several delivery methods chosen by the Customer and at the Customer's expense.

- For shipments in mainland France: shipments will be delivered to the Customer by COLLISSIMO or CHRONOPOST for express delivery to their home or to a relay point.

- For shipments within Europe or outside Europe: shipments are made only via COLLISSIMO

For any order placed via Chronopost before 12 p.m., delivery will be made within 24/48 hours.

An order placed on a Saturday, Sunday or public holiday will only be validated and processed from the following working day.

Using the shipping number, the Customer can track the progress of their package on the website of the carrier chosen by the Customer.

The Customer is informed that it is their responsibility to provide exactly all the details necessary for the proper routing of their Order and perfect delivery (access code, access specification for example).

If the Customer is absent at the time of delivery, a delivery notice will inform the Customer of the terms and conditions for storing their package and making it available, under the full and exclusive responsibility of the carrier.

If the delivery address provided by the Customer is not valid and therefore results in the package being returned due to non-receipt at the address provided, the cost of reshipping the package to the new address provided will be borne by the Customer.

A delivery note is included in the package, summarizing the items ordered and actually delivered.

The Customer assumes full and exclusive risks relating to the Articles from the time of their delivery.

SECTION 6d - DELIVERY TIMES

The Items are delivered to the delivery address indicated by the Customer when ordering no later than the date indicated when ordering, depending on the country of delivery.

DOUBLE HOOD makes every effort to deliver the Order within 3 working days from the Order and undertakes to ensure that delivery is made within a maximum period of 30 calendar days.

In the event of a delivery delay of more than 7 working days compared to the maximum deadline mentioned above, the Customer may contact DOUBLE HOOD by e-mail to order it to execute the delivery within a reasonable additional period. In the event of non-compliance with this new deadline, the customer may request DOUBLE HOOD by e-mail the cancellation of its Order.

The contract and therefore the sale will be considered terminated upon receipt by DOUBLE HOOD of the email or letter by which the Customer informs him of his decision unless delivery has occurred between the sending and receipt of the email or letter from the Customer.

In the event that the Order is definitively cancelled, the Customer will obtain a refund of the price paid for his Order within 14 calendar days following the cancellation confirmed by e-mail.

In the event that the Customer receives the package after canceling his Order, DOUBLE HOOD will refund the Items and return costs, upon receipt of all of them in their perfect original condition.

Each delivery is deemed to have been made upon the package being made available to the Customer, in particular by the carrier, as evidenced by the control system used by the carrier.

If the package is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the return procedure described in the following article within 30 calendar days after shipment.

In the event of delivery by a carrier requiring an appointment with the Customer, the carrier will contact the Customer as soon as possible to arrange a delivery appointment, 30 calendar days at the latest from the date of order validation.

DOUBLE HOOD cannot be held responsible for late delivery due exclusively to the unavailability of the Customer after several appointment proposals by the carrier.

If, for the same Order, the delivery dates of several Items differ, the delivery date is based on the date furthest from the order date.

SECTION 6 - RETURN CONDITIONS

In the event of delivery of an Item that does not correspond to the Customer's Order, or of a defect linked to transport, the Customer may return said Item to DOUBLE HOOD by following the procedure provided below and accessible on the Site.

In order to benefit from the reimbursement:

The Customer has a period of fifteen (15) calendar days from receipt of his Order, by contacting DOUBLE HOOD at customer-service@double-hood.com.

This right of withdrawal is exercised without having to provide reasons or pay penalties (when the period ends on a Saturday, Sunday or public holiday, it is extended until the next working day) and may concern all or part of the order.

In order to take into account his request for withdrawal, DOUBLE HOOD will send the customer a return slip to be attached to the package. This return slip must be printed and inserted in the package to be returned. No return can be validated without it.

Returns offered as part of an exchange only (not a refund and excluding sale items). The customer must request a prepaid return voucher from the site indicating that they wish to make an exchange. If the customer changes their mind and wants a refund, once the prepaid voucher has been sent to them, then the return costs will be deducted from the refund amount.

Any claim made after this deadline cannot be accepted and DOUBLE HOOD will be released from any liability. The return costs are the responsibility of the customer. The Customer will return the Items in their original packaging to the following address:

DOUBLE HOOD
EESSE
CAP HORIZON HALL 7 ET 8
14 DRAILLE DES TRIBALLES
13127 VITROLLES
SIRET : 889980850
TEL : 04.86.17.74.80

Any non-compliant return (without the return slip, failure to comply with the aforementioned deadline) will be rejected and DOUBLE HOOD will be released from any liability. The Customer must also ensure that the products for which he withdraws are returned complete and in perfect condition. The Customer's liability may be incurred by DOUBLE HOOD in the event of depreciation of the items resulting from handling other than that necessary to establish the nature and characteristics of these items.

In the event of exercising the right of withdrawal under the above conditions, the price of the product(s) purchased and the delivery costs will be refunded to the Customer.

In the event of simultaneous deliveries of several products and in the event that the Customer decides to exercise his right of withdrawal for only part of the products delivered, DOUBLE HOOD will only reimburse the delivery costs corresponding to the product(s) for which the Customer has exercised his right of withdrawal.

Once the returned items have been checked, DOUBLE HOOD undertakes to reimburse the Customer between 48 hours and seven (7) working days and at the latest within thirty (30) calendar days following the date of receipt of the return package, to the Customer's bank account or payment account used for the payment of the Items.

Beyond this period, no goods will be taken back, exchanged or refunded.

SECTION 6f - RIGHT OF WITHDRAWAL

Under Community Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights in distance selling contracts, as transposed in the Customer's country, the latter is entitled to cancel his order at any time within 14 calendar days following the date on which he received the products.

The Customer therefore has a period of 14 calendar days from receipt of his Order to exercise his right of withdrawal without having to provide reasons or pay penalties.

If the Customer wishes to exercise his right of withdrawal, he must contact DOUBLE HOOD at contact@double-hood.com. DOUBLE HOOD will send him by email a return voucher to be attached to the package. The return voucher must be printed and inserted in the package to be returned; no return can be validated without it.

Once the return form has been printed, the Customer will return – dispatch within 7 calendar days following the date of the return form – his/her non-compliant Item(s), in the original packaging of the Items, using the prepaid label, to the following address:

DOUBLE HOOD
EESSE
CAP HORIZON HALL 7 ET 8
14 DRAILLE DES TRIBALLES
13127 VITROLLES
SIRET : 889980850
TEL : 04.86.17.74.80

If the above conditions are met, DOUBLE HOOD will reimburse the User for his order, within fifteen (15) working days from receipt by DOUBLE HOOD of Products.

SECTION 6g - EXCHANGES

Refund on the website / special cases:

If the conditions for returning the Products are met, DOUBLE HOOD will offer a refund of the amount corresponding to the initial purchase.
DOUBLE HOOD will reimburse the User, within fifteen (15) working days from receipt by DOUBLE HOOD of Products.

All our products benefit from the legal warranty regime, provided that they have been used normally and that the maintenance advice has been followed.

Article L211-4 of the Consumer Code:
The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.
It is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed under its responsibility by the contract or has been carried out under its responsibility.

Article L211-5 of the Consumer Code:
To comply with the contract, the property must:

1º be suitable for the use usually expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2º or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L211-12 of the Consumer Code:
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article 1641 of the Civil Code:
The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them.

Article 1648 paragraph 1 of the Civil Code:
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own discretion and risk and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new services and/or features shall also be subject to these Terms of Use.

ARTICLE 8 – THIRD PARTY LINKS

Certain content, products and services accessible through our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments; or (3) to respond to any comments.
7. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Use.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ARTICLE 10 – PERSONAL INFORMATION

The transmission of your personal information through our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state law, regulation, rule, or local ordinance; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, timely or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall DOUBLE HOOD , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. warned of the possibility that they may occur.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

ARTICLE 14 – COMPENSATION

You agree to indemnify, defend and hold harmless DOUBLE HOOD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any laws or the rights of a third-party.

ARTICLE 15 – SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail or have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Force majeure:

DOUBLE HOOD shall not be liable for the total or partial non-performance of its obligations under this contract, if such non-performance is caused by an event constituting force majeure, in particular in the event of disruption or total or partial strike, in particular of postal services and means of transport and/or communication, flood or fire.

DOUBLE HOOD will notify the User of an event constituting force majeure within 5 working days following its occurrence.

The Parties agree to consult as soon as possible in order to determine the terms of processing the order during the duration of the force majeure event.

Beyond a period of one (1) month of interruption due to force majeure, the Parties will be released from their obligations towards each other. Where applicable, DOUBLE HOOD will reimburse the Buyer as soon as possible.

ARTICLE 18 – APPLICABLE LAW

These general conditions of sale and the contractual relations between DOUBLE HOOD and the User are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction. DOUBLE HOOD, however, undertakes to seek an amicable solution before any legal action.

All content of the Site DOUBLE HOOD (illustrations, texts, labels, brands, images, videos) is the property of DOUBLE HOOD . Any partial or total reproduction of the content by any process whatsoever and on any medium is subject to prior and express authorization from DOUBLE HOOD .

DOUBLE HOOD cannot give you permission to copy, display or distribute any content for which you do not own intellectual property rights. Any use of this content in violation of the rights held by third parties over it constitutes the offense of counterfeiting, severely punished by the Intellectual Property Code.

DOUBLE HOOD may not be held responsible in any way for the violation by a user of rights held by third parties and perpetrated as a result of the latter's activities on the Site.

Any dispute shall fall under the exclusive jurisdiction of the French courts of the place of domicile of the Client, in the absence of an amicable agreement between the Client and DOUBLE HOOD .

These T&Cs do not affect the Customer's statutory rights as a consumer. For further information about their rights, they should contact their local authority or a consumer advice body.


ARTICLE 19 – MODIFICATIONS TO THE TERMS OF USE

You can review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. Your continued access to or use of our website and the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


ARTICLE 20 – CONTACT DETAILS

Questions regarding the Terms of Use should be sent to us at contact@double-hood.com

ARTICLE 21 – PAYMENT IN 2, 3 or 4 INSTALLMENTS WITH ALMA

• The Seller offers its Customers Alma's credit service for the settlement of their purchases and the execution of the payment. This is conditional on the Customer's acceptance of the General Terms and Conditions or the credit agreement proposed by Alma.
• Any refusal by Alma to grant credit for an order may result in the cancellation of the order.
• Any termination of the General Terms and Conditions which bind the Customer and the Seller shall result in the termination of the General Terms and Conditions or the credit agreement between Alma and the Customer.
• Payment in two / three / four times is available via our partner Alma. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure.
• Amount of purchases:
  Only purchases between €100 and €2000 are eligible for payment with Alma
• Fees: By paying in 2 or 3 installments with Alma the Customer does not pay any fees, by paying in 4 installments the customer fees are 1%.
• Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of Articles 1316 et seq. of the Civil Code.
• Termination: Any termination of the T&Cs binding the Seller and the customer, results in the termination of the T&Cs between Alma and the customer.
• Alma website complaints page:https://help.almapay.com/